Answers to Your Home Care Questions Frequently Asked Questions
How does Alliance Homecare select its registered nurses?
Alliance Homecare selectively recruits only exceptional healthcare professionals with specialized knowledge and many years of clinical experience. The majority of Alliance Homecare registered nurses hold a Bachelors of Science in Nursing and have experience in various ICU and critical care units in hospitals in the metro New York area. Their nursing skills are exceptional and they are adept at assessing client’s needs, helping make them some of the best home care nurses available.
What is the company’s hiring philosophy?
For five years, Gregory Solometo, the founder of Alliance Homecare, provided care for his grandmother through her Alzheimer’s disease. As a product of his first-hand experience, “The Grandma Rule®” hiring philosophy was born. In our interviews, we ask our staff members to ask the question, “Would I hire this person to provide home care for my grandmother?” Only if they can answer yes with the utmost confidence do we hire them.
How does Alliance Homecare select its home health aides?
In accordance with “The Grandma Rule®,” our company selectively recruits exceptional home health aides. All of our professional and paraprofessional staff are fully vetted and legal to work in the United States. In addition, we perform extensive reference and background checks. This has enabled us to achieve the highest standard of quality within the home healthcare market.
Are the caregivers employees of Alliance Homecare?
Yes, all our caregivers are hired by and are direct employees of Alliance Homecare. Our company does not subcontract any core homecare services. Given this, Alliance Homecare is solely responsible to pay all taxes, insurances, and fees associated with caregivers. Under no circumstance would a client need to pay our caregivers directly.
Are your caregivers insured?
Yes, all Alliance Homecare employees are covered under the company’s General/Professional Liability, Medical Malpractice, Disability, and Workers Compensation policies.
How do I decide if I need a registered nurse or home health aide?
Final decisions on skill set requirements should be made after your registered nurse care manager conducts the intake assessment and provides recommendations for your home care based on their findings. Open discussion between the patient, their loved ones, and the nurse will produce best results.
If I have a home health aide, how often will a registered nurse visit me?
After your registered nurse care manager develops your plan of care, he or she will visit you at least once a month to conduct an assessment, modify the plan of care whenever your condition changes, supervise the caregiver(s) to ensure they are following the plan of care, and confirm everything is running according to plan. Additionally, your registered nurse care manager will place periodic calls to your home to monitor your status. There is no additional charge for this service.
If I am hospitalized, can my Alliance Homecare caregiver stay with me?
Yes. You may use your Alliance Homecare registered nurse in the hospital to act as a patient advocate. This helps to ensure your comfort and that you are receiving the highest level of attention.
Can I ask my caregiver to go to the store for me?
Our home care services provide for a wide range of personal needs, so yes, a caregiver can assist you in running errands such as shopping for personal supplies.
Can my caregiver come with me to my appointments?
Yes. Your caregiver can certainly escort you to and from any personal or medical appointments and can accompany you on other errands. We want our patients to feel as connected to our home care professionals as possible. You are responsible for covering all travel-related expenses on behalf of your caregiver, but barring extenuating circumstances, this should usually cost you little as they simply ride along to most appointments.
Featured Help Articles
Why Alliance Homecare?
For over 15 years our aim to set the bar higher for home-based care has resulted in better health for our clients and more peace of mind for our client families.
It starts with understanding the unique issues and health conditions families face that lead to decisions about if long term home care is right for them. Our highly experienced care team helps make those decisions easier with care consultations that answer questions and provide solutions. From there, our home health aides and private duty nurses provide care with respect and compassion while upholding a strict code of confidentiality. Know that when you need care, the team at Alliance Homecare is here to help. We look forward to the opportunity to become a part of your family.