Answers to Your Home Care Questions Frequently Asked Questions

  • How does Alliance Homecare select its registered nurses?

    We know that choosing the right nursing services for yourself or a loved one is deeply personal. That’s why we go above and beyond to recruit only the most skilled and compassionate professionals. They bring clinical expertise and genuine care and connection into your home.

    Our home care registered nurses are among the best in the field. Many hold a Bachelor of Science in Nursing and have years of experience in ICU and critical care units at top hospitals throughout New York and New Jersey. They’re highly trained in assessing your unique needs and providing the kind of care that brings comfort, confidence, and peace of mind.

    When you welcome an at-home nurse from Alliance into your life, you’re choosing a trusted partner in your wellness journey.

  • What is the company’s hiring philosophy?

    Inviting someone into your home to provide care is a decision that deserves exceptional standards, clinical excellence, and heart. That’s why we built our team and our philosophy around a simple but powerful question: Would I trust this person to care for my own grandmother?

    That question isn’t hypothetical. Our founder, Gregory Solometo, spent five years caring for his grandmother after she was diagnosed with Alzheimer’s. It was through that experience that “The Grandma Rule®” was born. It’s a hiring philosophy that guides everything we do. We ask ourselves the same question about every potential caregiver: Would I hire this person to provide home care for my grandmother? If the answer isn’t an enthusiastic yes, we don’t move forward.

    Today, our thoughtful recruiting practices, strong in-house training programs, and expert-led care management team ensure that you or your loved one receive only the most qualified, compassionate care. In a time when great nurses are in short supply, we’re proud to say we work with the best—and it’s no coincidence. Two of our founders are nurses themselves, and they’ve built a team that reflects their commitment to clinical excellence, empathy, and integrity.

    Alliance is here for you with compassionate and highly skilled home nursing services. We treat every client like family because that’s exactly how this all began.

  • How does Alliance Homecare select its home health aides?

    Finding the right home health aide for yourself or a loved one is a big decision. At Alliance Homecare, we don’t take that trust lightly. That’s why we follow “The Grandma Rule®” as our guiding philosophy. It’s inspired by our founder, Greg, who cared for his grandmother after her Alzheimer’s diagnosis. In every interview with potential home health aides, we ask ourselves this: Would I trust this person to care for my own grandmother? The answer must be confident yes for us to move forward.

    Through thoughtful recruiting, extensive background checks, and strong in-house training, we hire only the most compassionate, qualified home health aides. With guidance from our expert-led care management team, they provide reliable support and treat you like family.

    In a time when great care is harder to find, we’re proud to offer the very best.

  • Are the caregivers employees of Alliance Homecare?

    Yes, every caregiver we send is a direct employee of Alliance, not a subcontractor. That means we carefully recruit, vet, and train each one with the same standard we’d want for our own families. When it comes to bringing a caregiver into your home, trust matters. At Alliance Homecare, we take that responsibility to heart.

    We handle all taxes, insurances, and fees, so you never have to worry about paying caregivers directly. Your focus should be on comfort, care, and peace of mind, not logistics.

    Thanks to our thoughtful recruiting practices, we hire only the best. When you choose Alliance, you’re choosing a team that’s all in, every step of the way.

  • Are your caregivers insured?

    Yes, all Alliance Homecare employees are covered under the company’s General/Professional Liability, Medical Malpractice, Disability, and Workers Compensation policies.

  • How do I decide if I need a registered nurse or home health aide?

    Choosing between a home health aide and a registered nurse depends on your specific care needs. We’re here to guide you. You’ll start with a personalized intake by a registered nurse care manager who then makes recommendations tailored to your situation.

    With input from you and your loved ones, our expert-led care management team ensures you receive the right level of support whether that’s daily assistance from a home health aide or more advanced home nursing services from a registered nurse.

  • If I have a home health aide, how often will a registered nurse visit me?

    When you have a home health aide through Alliance, you’re never alone in managing your care. Your dedicated registered nurse care manager will visit you at least once a month to check in, make sure your care plan is still the right fit, and support your caregiver in following that plan with precision and heart.

    If your health needs change, your nurse will adjust the plan to keep everything on track. They’ll also make periodic phone calls just to see how you’re doing and answer any questions.

    These check-ins are part of how we stay closely connected to you and your family, and there’s no extra charge for this ongoing support. It’s simply part of the high-quality care we believe everyone deserves at home.

  • If I am hospitalized, can my Alliance Homecare caregiver stay with me?

    Yes, absolutely. Your Alliance Homecare registered nurse can be by your side in the hospital, serving as your personal advocate. Their presence ensures you’re comfortable and receiving the attention, clarity, and care you deserve.

  • Can I ask my caregiver to go to the store for me?

    Yes, certainly. Our caregivers are here to support your daily life in meaningful ways, including helping with errands like shopping for personal items. We’re here to make things a little easier and ensure you feel cared for, supported, and independent every step of the way.

  • Can my caregiver come with me to my appointments?

    Yes, your caregiver can absolutely accompany you to personal or medical appointments and even run errands with you. We believe in building strong, supportive relationships because we know that you feeling safe, connected, and cared for matters.

    While you’ll be responsible for any travel-related expenses for your caregiver, in most cases, this simply means they’ll ride along with you, so the cost is minimal.

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Why Alliance Homecare?

Since 2006, our aim to set the bar higher for home-based care has resulted in better health for our clients and more peace of mind for our client families.

It starts with understanding the unique issues and health conditions families face that lead to decisions about if long term home care is right for them. Our highly experienced care team helps make those decisions easier with care consultations that answer questions and provide solutions.

From there, our home health aides and private duty nurses provide care with respect and compassion while upholding a strict code of confidentiality. Know that when you need care, the team at Alliance Homecare is here to help.

We look forward to the opportunity to become a part of your family.

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Thank you for choosing Alliance Homecare. We have been proudly serving families since 2006. Someone will get back to you promptly to understand your needs. If you need to speak to someone immediately, please call us at 646-989-3936. If you are interested in working with us, please visit our careers page.

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